FAQs for Odoo POS and IoT Box

Which label printers does Odoo POS natively support?

Odoo POS natively supports all Zebra label printers based on the ZPL protocol, such as Zebra ZD410 and Zebra ZD420. Printing is automatically launched. Other USB label printers can be detected by our system, but template report modifications may be necessary for compatibility with the printer's paper format. Printing on these printers will be manually launched through the web browser's printing page. Note: An IoT box is required for label printers.

Yes, printing is possible as long as your POS and the printer are connected to the same local network (Wi-Fi/Ethernet).

Since Odoo POS v13, it is no longer necessary to have one IoT box per POS. Specific hardware for several POS can be manually selected through a dropdown menu on the IoT setup menu. However, some exceptions remain, such as the Ingenico terminal payment.

Yes, several combinations of EPT are possible with one Odoo POS, including Adyen-Adyen, Adyen-Ingenico, Adyen-Six, Ingenico-Ingenico, and Ingenico-Six. Additionally, the same Adyen or Ingenico payment terminal can be used with another POS.

Since 2020, the IoT Box (based on a Raspberry 4) has 2 HDMI plugs, allowing you to connect 2 screens in addition to the cashier screen (e.g., one customer display and one promotion display).


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