Emipro Transformed Manufacturing Operations and Order Processing for Quickbox

Quickbox is a popular company in the United Kingdom famous for manufacturing customized boxes. They manufacture postage boxes, printed mailing boxes, boxes with custom logos, and other bespoke boxes matching user requirements.

Struggles with the processes in the scattered systems - Quickbox has already made a name for itself as a high-quality cardboard box manufacturer. However, they struggled with processing orders, invoicing, and providing customers with price quotes. As the processes were connected, it hampered overall sales and order management.

Lack of a Centralized Platform for Manufacturing Operations - Quickbox has one warehouse in the UK where a certain amount is stocked up, and the rest of the raw materials including cardboard get ordered directly from the vendors. However, the associated operations were a little scattered. Also, it became complicated to handle the data generated from different legacy tools. This demanded a unified platform for these processes.

A Unified Platform for Order Processing and Manufacturing Operations with Odoo - Emipro ensured Quickbox had a feature-rich platform for handling various manufacturing operations. Odoo was a comprehensive solution for CRM, accounting, and tackling worksheets for the business. Data management was possible in real-time through the advanced platform. So, the employees can view the various product and order operations and perform them via a single platform.

• Replacing legacy systems and integrating some necessary third-party apps with Odoo made things even easier.
• This helped Quickbox handle customer assistance and e-commerce sales processes through a WooCommerce website. 

• Managing and storing the sales data, product data, and vendor communication was simpler.
  

An Efficient Instant Box Quote Functionality and Order Processing Mechanism - The custom box design that Quickbox offers has mainly below parameters. The options inside all these parameters, as input by the customer, collectively decide through which stages will the order undergo, and what kind of cardboard will be consumed in the order:

• Die cut – Boxes that require their edges to be cut into a wide array of shapes use different types of cutting machines, and hence the system classifies such orders in a separate queue.
• Printing – If the user selects this value, the system looks for the associated metadata to prepare boxes for printing later. 
• Total area – Depending on the total number of boxes and total area per box, an array of workflows are set in Odoo, which has next steps co-related to it, like if the area is above a certain threshold, then the order is prepared directly by the vendor, which is otherwise prepared in the warehouse for average size boxes.
• Urgent requirements – When users are in urgent need of products, they may select this option. The system sorts the orders as per the associated metadata and hence processes on a priority basis.
• Box type and thickness – The user gets to select a variety of cartons and their lids, along with cardboard thickness like a lightweight single wall, heavy duty single wall, extra heavy duty double wall, and such more.
• Handhole – Some users need a handhole in the box, and if that option is selected, the cardboard goes through a separate cutting machine designed for the purpose.
  

Based on the customization data set by the user, the corresponding workflow out of many will be followed, which mainly bifurcates the order into which machine will be used for cutting, cardboard type, printing, and such other factors.

The entire system made providing users with an instant quote, like in 30 seconds and an estimate of their box orders easier. Moreover, the warehouse personnel could also be informed about the order details, so they could start working immediately.

It resulted in the proper utilization of time and resources. As customers could get more clarity on the associated expenses, their re-ordering was well-informed.

Emipro revolutionized Quickbox’s sales, manufacturing, and customer operations through actionable integrations on Odoo. Quickbox was able to handle business processes with modern systems and received multiple benefits.

• Structured manufacturing operations – By shifting to the Odoo ERP, they had a centralized customer relationship management, accounting, and manufacturing platform. Customer and marketing data management was made better. The order processing, invoicing, and CRM processes could interact with each other conveniently through the centralized Odoo system.
  
  
• Convenient order management – Managing and processing orders was simpler than ever using the Instant Box Quote mechanism. Users had the flexibility to place orders and get ideas about expenses in less than 50 seconds. Sales and warehouse professionals could act accordingly, reducing the time to execute orders.
  
  
• Improved business performance – As handling customer orders improved, it automatically boosted the brand. They were able to address more customer requirements and provide better services. Efficient utilization of resources led to faster product development.